House Rules and Guidlines

General Rules

Check-in & Check-out: Check-in time is 1PM, and check-out is 11 AM. Late check-outs are subject to availability and check out beyond 11am will be chargeable at 1500/- per our.
Valid ID Required: All guests must provide a government-approved photo ID at check-in (Aadhar, Passport, Driver’s License).
Maximum Occupancy: Only registered guests are allowed to stay. No unregistered visitors without prior approval.
No Stag Bookings: We do not accept bookings from all-male groups (stags) , if any booking from stags is made under false information no refund will be given.

Respect the Space & Environment

No Smoking Indoors: Smoking is strictly prohibited inside the rooms. Guest are welcome to use balconies for smoking.
Quiet Hours: Maintain peace from 10:00 PM to 7:00 AM to respect neighbors and fellow guests.
Keep the Space Clean: Please dispose of trash properly and leave the place as tidy as possible.

Staff & Property Etiquette

Caretaker on Site: There is one caretaker on the property to look after maintenance and facilitate basic requests. However, he is not responsible for running personal errands or cooking for guests.
Lock the Doors & Windows: For safety, always lock doors and windows when leaving the property.

Usage of Amenities

Kitchen Use: Guests can use the kitchen but must clean up after themselves.
Power & Water Conservation: Electricity and water are precious in the hills; kindly use them responsibly.

Pet Policy (If Applicable)

Pets Allowed: Pets are welcome only if one has booked the entire Villa ( all 3 rooms) not allowed if it’s a individual room booking. Owners are responsible for cleaning up after them.
Damage to Property: Any damage to the property, equipment, or soft furnishings (including linens, furniture, or appliances) will be chargeable. Guests will be held responsible for repair or replacement costs.

Cancellations & Refunds

Cancellations within 7 days of arrival: A 100% cancellation fee will be charged.
Cancellations within 15-29 days of arrival: No cancellation fee will be charged.
No Show : No refund will be given

Refund Policy

Any refunds due will be processed within 7 business days on the same account through which payment has been made
Premature departure: No refund will be given for early departures.
Force Majeure
In cases of unforeseen circumstances beyond our control, such as inclement weather, snow and ice conditions, political restrictions, travel bans, epidemics or pandemics, we will allow a one-time date change amendment without any charges, up to 3 months from the original booking date. Any difference in tariff will be borne by the client. This flexibility applies to bookings where 100% payment has been received.